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Apply for FEMA Assistance: 1-800-621-3362 (7 a.m. to 11 p.m. daily)
On Sunday, the President approved a disaster declaration for South Carolina, ordering Federal aid to supplement State, tribal, and local recovery efforts in the areas affected by Hurricane Helene beginning on September 25, 2024, and continuing.
Residents and business owners who sustained losses in the designated areas (Abbeville, Aiken, Allendale, Anderson, Bamberg, Barnwell, Beaufort, Cherokee, Chester, Edgefield, Fairfield, Greenville, Greenwood, Hampton, Jasper, Kershaw, Laurens, Lexington, McCormick, Newberry, Oconee, Orangeburg, Pickens, Richland, Saluda, Spartanburg, Union, York, and the Catawba Indian Reservation) can begin applying for assistance at www.DisasterAssistance.gov, or by calling 800-621-FEMA (3362), or by using the FEMA App. Anyone using a relay service, such as video relay service (VRS), captioned telephone service or others, can give FEMA the number for that service.
FEMA may be able to help with serious needs, displacement, temporary lodging, basic home repair costs, personal property loss or other disaster-caused needs.
Damage assessments are continuing in other areas, and more counties and additional forms of assistance may be designated after the assessments are fully completed.
Crisis Cleanup Hotline: 844-965-1386
If you need help cleaning up damage from the Hurricane Helene, call (844) 965-1386 to be connected to volunteers from local relief organizations, community groups and faith communities who may be able to assist with cleanup, trees, tarping, and debris.
Department of Public Health Care Line: 1-855-472-3432
The South Carolina Department of Public Health (DPH) is expanding the hours of its public information Care Line beginning today. Care Line representatives will be available to answer questions about any DPH public health department services that are interrupted due to Hurricane Helene and provide other storm-related information. DPH’s Care Line helps residents find important health care services they need. Services include prenatal care, infant health care, transportation to medical appointments, family planning, well child check-ups, vaccinations, services for children with special health care needs, and much more. Learn more here.
For the most current information about Helene, please refer to the South Carolina Emergency Management Division.
As citizens begin clean-up efforts, remember these important tips:
Residents can also use the Damage Assessment tool in the SC Emergency Manager app to report property damage to authorities. Download the app on the App Store and on Google Play: http://onelink.to/dn92rx.
Power outages remain widespread and should be reported to the local electricity provider for your area.
Be aware of potential flash flooding:
Be cautious of downed trees and power lines:
Damage Reporting
After reporting damage to SCEMD, finding local community resources should be residents' next step in the disaster recovery process. Start by reviewing SCEMD's "Recovery Programs" webpage which lists resources and outlines the disaster recovery process.
Next, keep checking this webpage to see the availability of FEMA public or individual assistance. If your county of residence is listed for individual assistance, you may be able to apply for assistance on disasterassistance.gov. When you apply, you will be asked to provide the following: description of damage, address, Social Security number, contact information, insurance information, income, etc. If you have insurance, you should file a claim as soon as possible. FEMA can’t pay for losses your insurance will cover.
Statewide Resources:
S.C. Emergency Management Division (SCEMD) | scemd.org
S.C. Department of Public Safety, Emergency Traffic Network | realtimetraffic.scdps.gov
National Hurricane Center (NHC) | hurricanes.gov
The Official Website of the State of SC | sc.gov/
SC Department of Insurance | doi.sc.gov 803-737-6160 803-768-3467
American Red Cross | redcross.org 1-866-438-4636
Federal Emergency Management Agency (FEMA) | fema.orgready.org
S.C. Salvation Army | doingthemostgood.org 704-522-4970
S.C. Department of Transportation | scdot.org 855-GO-SCDOT
RFQ - Environmental Services for Hurricane Helene - Area 1 (PDF)
RFQ - Environmental Services for Hurricane Helene - Area 2 (PDF)
RFQ - Environmental Services for Hurricane Helene - Area 3 (PDF)
RFQ - Environmental Services for Hurricane Helene - Area 4 (PDF)
RFQ - Environmental Services for Hurricane Helene - Area 5 (PDF)